Our services are tailored to meet the specific needs of your practice, covering a wide range of areas. Below are the key services we provide:
- Hygiene Care Calls
- Assistance with Scheduling: Help in managing appointments for one or more providers.
- Confirmation Calls
- Missed Appointment Reminders
- Treatment Opportunity Identification: Discover and schedule any pending treatments.
- Daily Email Reports: Receive updates on each call made and any progress.
- Weekly Courtesy Calls: Follow-up at the end of the week regarding surgeries performed by providers.
- Lead Recruitment: Engage with new leads through social media inquiries.
Additional Services
In addition to the above, our team is always ready to support your business operations with the following services:
- Account Resolution Assistance: Help with calls aimed at resolving outstanding accounts.
- Insurance Claim Tracing: Track claims to ensure timely processing.
- Benefit Updates: Provide up-to-date information for patients during appointments.
- Live Call Answering: Personal responses to inbound calls, eliminating recorded messages.
- Detailed Coverage Verification: Confirm coverage benefits, maximums, deductibles, co-pays, and patient history.